Employment Opportunities

Event Staff
Patron Relations, Crowd Control, Ticket-Taking, and Ushering. Good customer service skills necessary. Evening Schedule.


Concessions
Responsibilities may include food preparation, alcohol service and general concession activity for events at Rose Music Center at The Heights. Applicants must be at least 16 years of age. Employees must be 19 years old to serve alcohol. To apply for a Concessions position, please see the City of Huber Heights application at the end of this page.


Grounds Crew/Maintenance

Facility and Property clean-up, Set-up and Minor Repairs. Morning, afternoon, evening and overnight schedules.



Parking

Parking vehicles, Directing traffic in parking lots, Patron relations, During show cleaning of parking lots. Good customer service skills necessary. Evening schedule.


Maintenance Manager

Departmental Responsibility: To work on a seasonal basis in regards to opening, running, and closing the venue while maintaining the venue during the season of events in a satisfactory manner and to facilitate any jobs that arise based on the calendar of events and needs of those events. Reports to Director of Operations & Production.

Departmental Duties:

  • Develop and execute a seasonal opening procedure that allows for maintenance hiring and venue opening that is based on the schedule of events;
  • Develop and execute a seasonal closing procedure based on the venues needs that takes into account winterizing and storing of equipment during the venues closed period;
  • Develop and execute a site cleaning procedure for all offices that attempts to minimize the disruption to the office staff;
  • Work in conjunction with local waste companies to set up waste pick up on a scheduled basis and also on an event basis based on the needs of the venue;
  • Actively seek out the most competitive pricing available for maintenance supplies related to but not limited to: restroom supplies, cleaning supplies, rentals of seasonally needed equipment, sanitizing equipment and supplies;
  • Maintaining landscaping on venue property by pruning, trimming, weeding, and mulching as needed seasonally and due to events that will create additional cleanings;
  • Work in conjunction with the Production staff to set up the venue prior to an event based on the needs of the Production Advance
  • Work with all departments to execute any and all needs to allow for a smooth and pleasant set up the day of an event. This can include working with radio stations, setting up of chairs, helping vendors with load in, setting up of VIP areas;
  • Maintain the venues cleanliness during and event based on the needs of the event while taking into account that each event will have a different budget and always keeping that budget in mind;
  • Cleaning of the venue after an event in an organized manner that always takes into account the outward view of the venue while always making it our goal to have all cleaning completed the day after an event;
  • Developing and executing a schedule of events to maintain the venue between events that takes into account the landscaping, waste removal, and shipping and receiving needs;

Departmental Summary: The Maintenance Manager is a vital position to a facility and event to keep all aspect of the venue in clean, functioning, and updated condition. It’s the behind the scenes functions that create a positive, clean, and enjoyable experience for all patrons and attendees.


Security / Event Staff Supervisor

Departmental Responsibility: Event Staff supervisor is a seasonal position responsible for hiring, training, and scheduling a dependable, attentive, and courteous staff for the duration of the summer. They are “front line” employees who deal directly with the consumer/patron. Event Staff supervisor reports directly to the Director of Operations & Production.

Departmental Duties:

  • Develop and execute a seasonal opening procedure hiring a staff based on the schedule of events;
  • Assist in developing and executing an orientation and training session for all hired staff
  • Works with Box Office Manager to properly train staff on ticket scanning procedures and being up to speed on potential ticketing issues for each event
  • Works with local police department representatives regarding patron safety, incident reports, and other patron related issues
  • Attends event security detail day of event with production manager and artist representative to discuss run of show
  • Work in conjunction with the Production staff to schedule and brief staff on items to include but not limited to crowd demographic, meet and greets, special artists request, etc.
  • Work with all departments to execute any and all needs to allow for a smooth and pleasant set up the day of an event. This can include working with radio stations, setting up of chairs, helping vendors with load in, setting up of VIP areas;
  • Responsible for signing in and out radio/communication equipment and making sure all items accounted for at end of event
  • Schedule overnight security for venue with Director of Operations whether conducted in house or outsourced to outside vendor

Departmental Summary: Event Staff are considered among all other employees, as the “front line” employees. They are the first impression when guests come into the venue. They are trained to be courteous, provide safety, give valuable information, and handle issues in a professional manager. The event staff manager is the one directly responsible for these employees.


Parking Supervisor

Departmental Responsibility: Parking supervisor is a seasonal position responsible for overseeing staff and operations of event parking, parking equipment items, and parking lot security. Parking supervisor will report directly to Director of Operations & Production, but also work closely with local/city police in facilitating vehicle safety and vehicle/pedestrian traffic.

Departmental Duties:

  • Develop and execute a seasonal opening procedure hiring a staff based on the schedule of events;
  • Assist in developing and executing an orientation and training session for all hired staff
  • Works closely with local police and traffic detail to run traffic and parking lot operations efficiently and safely
  • Assists and maintaining a clean parking area for duration of event and post show clean up of lots
  • Supervises and maintains use of traffic related equipment and signs
  • Works closely with VIP representatives to assure easy access to VIP parking areas and assure staff are briefed on credentials
  • Works with production manager regarding artists arrival, etc

Departmental Summary: Parking operations are the first impression upon entry to the facility. A seasonal parking supervisor oversees a courteous and efficient staff to get patrons in and out of facility in a safe and quick fashion.

 


Employment Application

 

To apply for a Concessions position, please use the employment application HERE.